Trust & safety

A tutor you can question — and audit

Most study apps ask you to trust a black box with your child's education. Torchlight was built the other way round: real teachers build the content, Shine delivers it, and every answer is grounded, scored, reviewable and visible to parents. Here's exactly how.

The journey of an answer

From our experts to your child, five checks deep

  1. Real experts do the heavy lifting

    Every lesson starts with our team of teachers and subject specialists — the people who actually know WAEC, NECO and JAMB inside out. AI helps them work faster; it never replaces their judgment.

  2. Grounded in the official syllabus

    Content is anchored to the official WAEC, NECO or JAMB syllabus for that subject and topic — the same documents examiners set questions from — so what your child studies is what actually gets tested.

  3. Shine delivers it, patiently

    Shine is the friendly face your child talks to — explaining steps, answering questions, and checking understanding before moving on. The warmth is Shine's; the teaching behind it is our experts'.

  4. Confidence is scored — and shown

    Each answer carries a confidence level, visible right in the conversation. Anything below our bar is labelled honestly and routed to human review — because a wrong answer delivered confidently is the worst thing you can give a student before an exam.

  5. Everything leaves a trail

    Every answer records where it came from and how it was checked. Parents can review any conversation, and one tap reports a problem straight to our team.

The household model

Consent isn't a checkbox. It's the architecture.

A Torchlight account starts with a parent, not a child. Guardians create the household, add each learner, and grant informed consent for exactly what Torchlight may collect and do — per child. Children never need their own credentials; the guardian's trust is the root of everything. Withdraw consent and it takes effect immediately, everywhere.

  • Guardian-created accounts — children hold no credentials
  • Per-child, plain-language consent choices
  • Sibling profiles on shared devices, cleanly separated
  • Every conversation reviewable by the guardian
  • Consent changes apply immediately

Your data

Three promises we can be held to

Minimal by design

We collect what tutoring genuinely needs — no more. No selling data, no advertising profiles, ever.

NDPR-aligned

Handling follows the Nigeria Data Protection Regulation: purpose-bound collection, secure storage and clear accountability.

Yours on request

Ask for a copy of your family's data, or ask us to delete it. Either way, it's your call — and it's honoured.

The full detail lives in our privacy policy — written to be read, not skimmed past.

Early access

Trust is earned. Let us start earning yours.

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